FREQUENTLY ASKED QUESTIONS
buying meadowdoll’s dolls
How do I buy a meadowdoll’s doll?
Participating in Preorders.
When people buy Meadowdoll’s dolls it is usually done through participating in preorders. A preorder is a time period in which a specific doll is available for purchase. When a preorder for a specific Meadowdoll’s doll is active, the preorder page will contain a listing for that specific doll. You can navigate to the preorder page during that time and place your order for the doll you want to buy.
Preorders usually last 2-3 weeks
That means you have 3 weeks on you to decide and order the doll. Some dolls are up for preorder several times (in different colors) while others are only available once. When the preorder closes the doll becomes unavailable for purchase on this website.
How to know which preorders are coming up.
To buy a Meadowdoll’s doll you wait for a preorder to take place of a coming doll. To find out when a new preorder is coming up you can take a look at the Meadowdolls Fan Club page where such information is regularly posted and also check from time to time at the pre-order page on this site. You can also sign up for newsletter about preorder and other things that happen, also read under the NEWS page to stay up to date.
The second-hand market.
Meadowdoll’s only sells her dolls through preorders here on this website. However, you can sometimes find previously released Meadowdoll’s dolls on the second-hand market, such as on the Meadowdolls Fan Club.
A detailed description of how Preorders work.
If you want to see an in-depth time-line and more detailed description of how preorders work you can click here. That page describes Meadowdolls preorders and why they are set up the way they are, if you want to know more. :)
after i’ve ordered my doll, how long does it take for me to get it?
After the Preorder closes, Meadow (the creator of the dolls) places an order to make all the dolls that have been bought. The dolls are made in high-quality resin and are individually cast. sanded, strung, painted, and lastly, carefully packed. This process is done very carefully and this meticulous work takes time. The dolls are usually finished in 9-12 months. (A bigger order takes longer time to paint.)
The process can be a little faster, but sometimes complications can add a month or two to the production time.
If you buy a custom faceup for your doll it takes a little extra time to get your doll, as the artist has to paint it per your wishes first.
DELIVERY TIME
We have redesigned our shipping system and payment on layaway. The dolls that are ordered outside the EU will be shipped directly to you from the factory.
We don’t know when the factory is finished, and the dolls must be fully paid for before shipping. If you buy a doll for example layaway, if there are 2 installments then the second and last will come in about 4 months after the preorder is closed. The doll is not ready then, but those who have ordered without faceup outside the EU will be sent directly from the factory as soon they are finished. Dolls with faceup take longer of course and are sent out in batches from the factory when they are ready. This is for People outside the EU.
For those who live in the EU, it will take a little longer, but no longer than before. These dolls go to Meadow first, and so do all dolls with or without faceup in the EU, and she sends them out at the same time.
Keep in mind that Meadow gets all dolls that go inside the EU after all outside EU has got their doll.
So those who live outside the EU will get the dolls a little faster because they go straight from the factory located in Hong Kong, and those who live in the EU take Meadow to her selves, (living in EU country) and pay customs and VAT for the customer, but then it also takes a little longer.
The dolls must be shipped from the factory to her, then she sends them out.
ABOUT TRACKING FROM MEADOWDOLLS
If you are in Russia you can write to Olga Krasnova ( olgalv06@mail.ru ).
For the USA and Canada tracking, there is Sherrye Burrows ( spudwunkles@yahoo.com ) to ask.
For the EU and other countries, you can write to Anne Marie ( sylnivini@yahoo.com )
I hope this will be helpful for everyone. Those helpers can just give you the tracking and nothing else, so they can't help with any other questions. Please write to them just if tracking is what you need so we can get it run smoothly. . Also if Meadow doesn't announce there are new tracking numbers to ask for, they don't have them yet
So please don't ask if there is no order shipped yet. Meadow will tell you when the tracking numbers will be available.
can I buy a doll that has already been on preorder?
Sometimes Meadow (the creator of the dolls) has some dolls extra after a preorder. These extra dolls will be sold on this homepage and you get the info when at Meadows Fan Club.
You can also find Meadowdoll’s dolls on the second-hand market. You can take a look at Meadowdolls Fan Club to see if anyone has put up a listing of the doll you are looking for.
How to get a meadowdoll’s doll with a custom faceup?
What is a faceup?
Faceups refer to the coloring of dolls’ faces and bodies. These can be custom-made by artists if you like, or can also be factory-painted. A factory-painted faceup simply means that it was painted by the casting-company Meadow works with (for casting the dolls). Meadow chooses how each factory faceup will look for each doll.
Choosing a faceup for your doll.
When you preorder a Meadowdolls’ doll you can choose the Factory Faceup (which is the standard faceup) or sometimes you can buy an artist’s one-of-a-kind faceup (such as one by Charlene Smith that you can read more about here for example). These artist faceups are personalized and custom-made for your doll. You can choose this option when ordering your doll. Keep in mind that this adds a little more time for you to receive your doll, as the artist has to paint it for you. Artist faceups also cost extra.
You can also find Faceup-artist all over the world just by googling. You can personally contact one you like and send them your doll for a custom faceup when you have received your doll.
buying clothes, eyes, wigs and accessories for your dolls
where can i find which size clothes, eyes and wigs will fit my doll?
On the Meadowdoll’s website on the Doll Page you can find links to all the specific dolls Meadowdolls has released. By clicking on the portrait of the specific doll you are looking to know more about, you can find all the measurments of that doll and tips on which clothes fit them. The measurments listed also include Eye size and Wig size.
You can also ask on the Meadowdoll’s Facebook Fan Group if you have specific questions, people there are usually very glad to help. :)
where can i find clothes for my doll?
Depending on which Meadowdoll’s doll you have, different sized clothes will fit your doll. You can find information on which clothes fit by clicking on the Doll Page and navigating to your doll. You can also ask on the Meadowdoll’s Fan Group on Facebook if you have specific questions.
After you have found out which outfits fit, you can look for such clothes just by Googling. To make it easier for people I’ve made a list on specific places where I have found great clothes for my dolls, you can find that list here.
Some general sites that carry doll clothes are Etsy, Amazon and Ebay. It’s important to buy clothes of the right size for your dolls, therefore, make sure that you have checked which clothes fit your doll before purchasing.
where can i find eyes of different styles for my doll?
You can find doll eyes everywhere online. Some examples are Etsy, Ebay, Amazon and other special Doll online shops. Doll eyes can be made from different materials, such as glass, plastic and silicone. Different people prefer different materials. Regardless of the material of your choice it is important to buy the right sized eyes for your dolls. To find the right size of eyes for your doll go to the Doll Page and navigate to your specific doll’s page. By pressing on the doll’s portrait you will find the doll’s eye-measurements (which eye sizes that will fit the doll).
I have also put together a list of places where I sometimes buy eyes and clothes for my dolls which you can find here. I made this list to help others find doll accessories if they feel lost. :)
Where can I find wigs of different looks for my dolls?
Wigs can completely change the look of a doll! There are doll wigs to be found all over the internet. You can find them by Googling, asking other doll friends and on many different sites. Some shops where I have found wigs for my dolls are Monique, Etsy and Amazon. It’s important to buy the right sized wig for your doll, otherwise they might not fit well. To find the wig size of you doll head over to the Doll Page and navigate to the doll you are wondering about. Press on your doll’s portrait to find her/his wig measurements.
finding others to share your hobby with
where can i find other people with bjd’s and meadowdoll’s dolls online?
There are numerous communities online and in the real world where people who love bjds gather to talk and share their love for dolls. It’s common that people in such communities share photos and dollie tips & tricks, ask each other dollie questions, talk about their day and discuss future doll plans. You can google freely to find many such forums. One such forum, for instance, is Den of Angels.
A place that is dedicated to Meadowdoll’s dolls can be found in the Facebook group: MeadowDolls Fan Club. Here you can find others with Meadowdoll’s dolls to talk to, share ideas and photos with and just play with. You will also find Meadowdoll’s News there. There are also the Meadowdolls-size-specific Facebook Groups: Twinkles - The Journey (here people often talk about Meadowdolls’ Twinkles) and Meadowdolls’ Chibbi Travel (Meadowdoll’s Chibbis are often talked about here). Feel free to join and post in any of the groups, you are very welcome to come! :)
where can i meet others who love dolls in the real world?
Local doll meetups.
Just as there are numerous online communities dedicated to dolls, there are also many communities situated in the real world where people meet up to talk about dolls, share tips & tricks, hang out and play together. To find your local doll group it is best to try Googling for doll-meets near you.
Doll conventions.
There are also several wonderful doll conventions the world over where doll makers and doll fans meet up to do fun doll activities together once or twice a year. These conventions come in varying sizes, sometimes housing thousands of people and sometimes housing just a few fans.
Big doll conventions.
Some big doll events where people travel all over the world travel to partake in, are LDOLL (in France), MDCC (in the USA), and The International Doll Salon in Moscow (In Russia). There are so many more, and you can find them by just Googling “Doll convention”.
Over the years Meadow (the creator of Meadowdolls) and Charlene (a very important person for Meadowdolls) have visited LDOLL, IDTS, and many other events to meet fans, show new dolls, and see other people’s art/dolls!